A Message to Our Clients

March 2020

The world seems to be changing faster and faster. Every day we are presented with new information related to COVID-19 and its impact on the markets—and our daily lives. Our 1,400 professionals in offices around the world are committed to serving you and delivering the long-term investment results you've come to expect. We take the responsibility of managing your money incredibly seriously, and our job is to give you one less thing to worry about.

Strong Investment Foundation
Our investment teams are tirelessly navigating the dynamic market conditions, while looking toward the future. Especially during this time, transparency and information are critical. As such, our investment professionals and core teams will continue to provide market updates to keep you informed. Read our latest insights here.

Early Planning, Flexible Technology
While the spread of COVID-19 has forced us to adapt our day-to-day processes, early planning and decisive action have helped us remain fully operational during this crisis. A pandemic response plan has been an integral part of our ongoing business continuity protocol. Since late February, our senior leaders have met daily to review, activate and enhance these plans.

As of today, about 95% of American Century's employees are working from home. Thanks to the significant investments we've made in technology, our employees have been able to execute their responsibilities from various locations—meeting your investment needs and keeping our employees safe.

We're in This Together
The situation with COVID-19 is clearly evolving and still fluid. It's natural to feel anxious and uncertain in trying times, but that's what we're here for. As the situation changes, we'll continue to keep you updated. Should you have questions, please call us at 1-800-345-2021.

We value your business and appreciate your continued confidence in American Century Investments. Stay safe and be well.


Jonathan S. Thomas signature

Jonathan S. Thomas


Jonathan S. Thomas
President and CEO

Investment return and principal value of security investments will fluctuate. The value at the time of redemption may be more or less than the original cost. Past performance is no guarantee of future results.